Enablers and benefits of implementing Service-Oriented Architecture: an empirical investigation

This paper examines the key managerial factors affecting service-oriented architecture (SOA) implementation in organisations, and whether the implementation of SOA provides benefits to organisations. Based on a cross-sectional survey with 108 organisations, we found that top management support was a significant enabler for SOA implementation. We also found that organisations implementing SOA gained the benefits of improved application integration and the ability to establish external linkages with business partners more quickly.